Scheduling Coordinator – Tyler, TX
Pediatric Home Healthcare
About us:
Where Children Matter Most! A provider of home healthcare services, Pediatric Home Healthcare, LLC is a Pediatric Therapy and Skilled Private Duty Nursing Agency. We value children’s well-being and are guided by our ethical and moral standards in every detail of our business. We demonstrate this through our continual transparent communication with the families of our patients and our commitment to hiring benevolent and hard-working employees in both the field and office.
Job description
The scheduling coordinator provides critical oversight of client schedules and management of the field employees. The scheduling coordinator will participate in the hiring process, scheduling, management, and retention of the field employees who, together, provide the highest level of client care and customer experience in accordance with applicable laws, regulations, and company policies, procedures, and company standards. The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees, clients, and families. This position will work closely with the office account manager to ensure the long-term success of the office.
Qualifications
- Bachelor’s degree in healthcare management or administration, business, marketing, provider relations preferred or equivalent experience.
- 1-2 years experience in a team environment (professional/academic).
- Understanding of customer service principles
- Excellent interpersonal and communication skills.
- Excellent problem-solving skills.
- The ability to work in a fast-paced environment and work well under pressure.
- The ability to build relationships with employees, clients, and other departments.
Duties:
- Management of field employees per Pediatric Home Healthcare Policies and Procedures.
- Maintains schedules for all patients and nurses.
- Sets pay rates for nurses in the field.
- Promotes open communication between all departments.
- Adheres to all policies and procedures as well as corporate goals and objectives.
- Demonstrates professional behavior and always serves as a role model for staff.
- Performs specific projects as requested by the Account Manager.
- Participate in on-call which will include taking all after hours and weekend calls from nurses and clients.
System Skills
- Proficient computer skills including Microsoft Office.
- Ability to learn and adapt to different electronic medical records (EMRs)
Benefits:
At Pediatric Home Healthcare, our employees are family. We recognize that our success depends upon our world-class team of nurses, caregivers, and staff. We strive to go above and beyond in offering a work environment that is second to none. In addition to offering numerous opportunities for continued career growth, we also provide ongoing support designed to aid you in the often-taxing job of balancing your professional and home lives.
Your hard work and professional dedication will be rewarded with a full range of benefits, including:
-
- Competitive salary
- Medical, Dental, and Vision coverage
- Vacation
- Sick and Personal days
- Paid holidays
- Plus more!
